Note: Since the time of this review the FS9i has been discontinued and replaced with the FS10i.
This was a question I recently was asked by one of our readers. Although NordicTrack offers some of the best values for fitness equipment in the industry, they sometimes will offer an upgraded version of an existing model at a price that does not justify the additional cost.
This is the dialogue…
Hi Fred & FES Team,
I have been researching the Nordic Track FS7i. Really enjoyed your site and video on YouTube.
Have 2 questions:
1) I am just looking to do basic workouts.
Is the FS9i worth the extra $1000 over the FS7i?
2) I have a read a lot of positive reviews on the FS7i and really like the different motion options. I have also found a few sites where there are many complaints both about the quality of the machines and the level of service from Nordic Track.
What is your opinion of NordicTrack’s machine quality and customer service?
Thank you very much in advance for your time…Glenn
I see no justification for the $1K extra price on the FS9i. The upgrades are worth maybe a few hundred more.
Let me be specific.
The main difference between these two machines lays in the display. The FS7i has a 7″ web-enabled color touchscreen and the FS9i has a 10″ web-enabled color touchscreen. The FS9i also has 25 lbs more weight capacity, 2 more resistance levels, and 3 more workout apps.
The FS7i is already a fantastic machine and these small feature additions certainly do not warrant spending an extra $1000. That is why we feel that the FS7i is the Best Value.
NordicTrack Customer Service and Quality
Regarding the quality of NordicTrack machines and their customer service. NordicTrack is part of a monster company called Icon Fitness that is the world’s largest supplier of fitness equipment. They’ve got a lot on their plate in terms of customer service requests. They have gone through a major POSITIVE transition in the last ten years. Their customer service has undergone vast improvements since we first visited their facilities in 2007. Ten years ago, when our team first visited, the head of service, Dan Jones, said they were committed several million dollars to improve the quality of their customer service and it shows.
The quality of their machines has also improved immensely. You can see evidence of this in their ever improving warranties. (A strong warranty is evidence that company knows their machine is going to last and last.)
NordicTrack offers some of the best value in their price range not necessary because they are the most durable and long-lasting. For the price, they offer a lot of features you won’t find on other machines. For example, their iFit Live technology is one of the best motivational and training systems on the market.
If you are more concerned about a very durable and high quality machine with fewer bells and whistles, you may want to consider another brand like Sole Fitness. Sole machines don’t quite stack up in terms of innovations and “the latest and greatest” but their machines are very high quality and will last you a long time.
We hope that helps answer your question!
~Fitness Equipment Source Team
Check out more information about the NordicTrack Freestride Trainers below: